Privacy Policy - Tube Genuis AI

Introduction

Tube Genuis AI ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered YouTube content generation service.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

Account Information: Email address, mobile number, channel name (optional)
Profile Data: Name, preferences, and account settings
Payment Information: Billing details processed securely through Razorpay
Communication Data: Messages, support requests, and feedback

Usage Information

Content Generation Data: Topics, tones, audience preferences you provide
Generated Content: AI-generated titles, descriptions, hashtags, and thumbnail ideas
Usage Statistics: Number of generations, subscription usage, feature utilization
Device Information: IP address, browser type, device type, operating system

Automatically Collected Information

Log Data: Access logs, error reports, performance metrics
Cookies: Session cookies, preference cookies, analytics cookies
Analytics Data: User behavior, feature usage, performance metrics

How We Use Your Information

Service Provision

• Generate AI-powered content
• Manage your account and subscriptions
• Process payments and billing
• Provide customer support

Service Improvement

• Analyze usage patterns
• Improve AI models and algorithms
• Develop new features
• Optimize performance

Communication

• Send service updates
• Respond to inquiries
• Share important notifications
• Provide technical support

Legal & Security

• Comply with legal obligations
• Prevent fraud and abuse
• Protect user safety
• Enforce terms of service

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We share data with trusted third-party service providers who assist in operating our service:

• OpenAI: For AI content generation (data is not stored by OpenAI)
• Razorpay: For secure payment processing
• Cloud Hosting: For secure data storage and service delivery

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights and property
• Ensure user safety and security
• Investigate potential violations of our terms

Data Security

We implement industry-standard security measures to protect your information:

Technical Safeguards

• SSL/TLS encryption for data transmission
• Encrypted database storage
• Secure password hashing (bcrypt)
• Regular security audits and updates

Administrative Safeguards

• Limited access to personal data
• Employee privacy training
• Data breach response procedures
• Regular backup and recovery testing

Data Retention

Account Data: Retained while your account is active and for 30 days after deletion
Generated Content: Stored for the duration of your subscription plus 90 days
Payment Records: Kept for 7 years for accounting and legal compliance
Support Communications: Retained for 2 years for quality assurance
Analytics Data: Anonymized data may be retained indefinitely for service improvement

Your Privacy Rights

Access & Portability

Request a copy of your personal data in a portable format

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your personal data (right to be forgotten)

Objection

Object to processing of your personal data for certain purposes

Restriction

Request restriction of processing in certain circumstances

Withdrawal

Withdraw consent for data processing at any time

To exercise your rights: Contact us at tubegenuisai@zohomail.in with your request. We will respond within 30 days.

Cookies and Tracking

Essential Cookies

Required for basic site functionality, authentication, and security. These cannot be disabled.

Analytics Cookies

Help us understand how users interact with our service to improve user experience.

Preference Cookies

Remember your settings and preferences for a personalized experience.

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect site functionality.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending email notifications for significant changes
• Displaying prominent notices on our service

Your continued use of our service after changes become effective constitutes acceptance of the revised policy.

Contact Us About Privacy

Privacy Officer

Email: tubegenuisai@zohomail.in
Response time: Within 30 days

General Support

Email: tubegenuisai@zohomail.in
For general questions about our service

Governing Law: This Privacy Policy is governed by the laws of India. Any disputes will be resolved in the courts of India.

International Users: By using our service, you consent to the transfer of your information to India for processing and storage.